FAQ
What if I don't love my order?
Don't worry! If you don't love your new jewelry simply contact us within 3 days of receiving your order. If it's a gift and you need a little longer we totally understand just send us a message.
- Ready to ship jewelry can be returned for a refund or exchange for store credit.
- Made to order jewelry can be exchanged for store credit
- Custom orders cannot be returned or exchanged.
- Anything on sale is final sale.
contact sales@amandaklockrow.com or use the form below to start the process.
Do you offer free shipping for exchanges?
We do not offer free return shipping.
We ask you pack and ship the order back to us safely and securely within 7 days and ship it yourself
Why don't you offer returns on all orders?
All of our jewelry is handmade in small batches and most of it is made to order just for you.
Amanda is absolutely confident you will love her jewelry even more in person than what you see online. She's been in business since 2007 and stands by her work 1000%.
We can only accept returns on ready to ship styles currently. Even that is new in 2026 for us.
We love to answer any questions you have before purchasing.
We are happy to send you photos or videos of stone options before we ship to avoid any issues.
